Coronavirus Update

As a result of the changing Covid-19 coronavirus situation and in accordance with Government guidance our service levels have to change at this current time to protect the health and safety of our customers, colleagues and our subcontractors.

This means that we are operating an emergency only response service.

If you choose to report an emergency via email please mark this clearly in the subject / title.

Our Care / Service teams remain available to help with normal service issues but please bear with us as response times may be longer than normal.

Our Self-help Home guide which covers many frequently asked questions is also available under Existing Customer on our Website.

We want to thank you all for your support and understanding during these un-precedented times.