Orchard Fields angels deliver dream home for Sophya
10 January 2018
Geraldine presenting a plant to Sophya as a house-warming gift After purchasing her dream family property, Sophya Daley has praised the team at a Bovis Homes location in Kent for providing her with the highest standards of customer service at every step of the journey, calling them her 'angels'.
The nursery office manager is delighted with her brand-new detached home at the Orchard Fields location in Barming, near Maidstone, after benefiting from the Smooth Move service provided by Bovis Homes.
"My angels at Bovis Homes have provided me with a dream service for my dream home," explained Sophya, who shares the five-bedroom property with her three children.
"As a busy working mum, in Bovis Homes I found a company with a heart and I feel truly blessed."
Under the Smooth Move scheme, Bovis Homes assists its customers by instructing estate agents to market their old properties on their behalf.
Then, when the property is sold, Bovis Homes pays the estate agents' fees on legal completion of the new property.
"Geraldine in the sales office at Orchard Fields was always a ray of sunshine, a real angel," added Sophya.
"She and her colleague Barbara - another angel - have always been highly professional and efficient, but also very caring and attentive in helping me purchase my dream property.
"Since moving into my new home with my family, I have been thrilled with the outstanding customer care that I have received from Bovis Homes through Gary, another angel!
"Thanks to Smooth Move, everything has been taken care of stress-free - it's been wonderful."
Sophya said Orchard Fields, which features a wide range of two, three and five bedroom homes, provides the perfect location for her family.
As well as being near to Maidstone - the county town of Kent - it is within easy motorway reach of London, where she works.
"I really enjoy my job at the nursery so it's great to be able to drive into London with ease from our new home," she said.
"The garden is even bigger than I imagined and the finish of the property is gorgeous. I can't quite believe we have such a grand property - I'm purring like a kitten!"