Contact us - Customer services

To help us deal with your enquiry as efficiently as possible please select the area of the business you are looking to contact.

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Housebuilding offices
Partnership offices

Mercia

Address:

Dunston Hall, Dunston,
Stafford, Staffordshire,
ST18 9AB

General Enquiries:
01785 788300

Mercia Customer Care:

Telephone: 01785 530444
Out of hours: 0333 121 2077

Head Office

Address:

11 Tower View
Kings Hill
West Malling
Kent
ME19 4UY

East Midlands

Address:

Ashurst
Southgate Park
Bakewell Road
Peterborough
PE2 6YS

General Enquiries:
01733 396600

East Midlands Customer Service:

Telephone: 0800 975 5939
Out of hours: 0800 975 5939

West Midlands

Address:

Bromwich Court
Highway Point
Gorsey Lane
Coleshill
Warwickshire
B46 1JU

General Enquiries:
01675 437000

West Midlands Customer Service:

Telephone: 01675 586444
Out of hours: 0333 121 2066

Cotswolds

Address:

Cleeve Hall
Cheltenham Road
Bishop's Cleeve
Cheltenham
Gloucestershire
GL52 8GD

General Enquiries:
01242 388500

Cotswolds Customer Service:

Telephone: 01242 329444
Out of hours: 03331212044

Northern Home Counties

Address:

Building 7
Caldecotte Lake Business Park
Milton Keynes
Buckinghamshire
MK7 8JU

General Enquiries:
01908 088500

Northern Home Counties Customer Care:

Telephone: 01908 984 444
Out of hours: 0333 121 2088

Eastern

Address:

Eastwood House
Glebe Road
Chelmsford
Essex
CM1 1RS

General Enquiries:
01245 343000

Eastern Customer Service:

Telephone: 0800 975 6363
Out of hours: 08009756363

Kent

Address:

11 Tower View
Kings Hill
West Malling
Kent
ME19 4UY

General Enquiries:
01732 280400

Kent Customer Service:

Telephone: 01474 618222
Out of hours: 0333 121 2055

South East

Address:

Linden House
Guards Avenue
Caterham
Surrey
CR3 5XL

General Enquiries:
01883 334400

South East Customer Service:

Telephone: 0800 975 5936
Out of hours: 0800 975 5936

Thames Valley

Address:

550 Oracle Parkway
Thames Valley Park
Reading
Berkshire
RG6 1PT

General Enquiries:
0845 812 7777

Thames Valley Customer Service:

Telephone: 01184 181101
Out of hours: 0333 666 3344

Southern

Address:

Central 40
Lime Tree Way
Chineham Park
Basingstoke
RG24 8GU

General Enquiries:
01483 705100

Southern Customer Service:

Telephone: 0800 975 5938
Out of hours: 0330 124 3794

Western

Address:

Linden House
The Jacobs Building
Berkeley Place
Clifton
Bristol
BS8 1EH

General Enquiries:
0117 9304949

Western Customer Service:

Telephone: 0800 975 5934
Out of hours: 0800 975 5934

South West

Address:

Heron Road
Sowton Industrial Estate
Exeter
EX2 7LL

General Enquiries:
01392 344700

South West Customer Service:

Telephone: 01392 956444
Out of hours: 0330 124 2270

Yorkshire

Address:

Suite 2/3 Ground Floor
1175 Thorpe Park
Century Way
Leeds
LS15 8ZB

General Enquiries:
0113 2044400

Yorkshire Customer Service:

Telephone: 0800 975 5940
Out of hours: 08009755940

Vistry Partnerships East Midlands

Address:

3 Smith Way
Grove Park
Cheltenham
Enderby
Leicester
LE19 1SX

General Enquiries:
0203 554 0523
EastMidlands.CustomerCare@vistrypartnerships.co.uk

Vistry Partnerships North East

Address:

2 Esh Plaza
Sir Bobby Robson Way
Great Park
Newcastle Upon Tyne
NE13 9BA

General Enquiries:
0191 227 1059
NorthEast.CustomerCare@vistrypartnerships.co.uk

Vistry Partnerships North West

Address:

Kelburn Court
Warrington
Cheshire
WA3 6UT

General Enquiries:
0800 975 5945
NorthWest.CustomerCare@vistrypartnerships.co.uk

Vistry Partnerships South West

Address:

2 Bromwich Court
Gorsey
Coleshill
B46 1JU

General Enquiries:
0800 9755 946

Vistry Partnerships West

Address:

Unit 2
West Point Row
Great Park Road
Bradley Stoke
Bristol
BS32 4QG

General Enquiries:
01454 270 600
Western.CustomerCare@vistrypartnerships.co.uk

Vistry Partnerships West Midlands

Address:

2 Bromwich Court
Gorsey
Coleshill
B46 1JU

General Enquiries:
01455 222777
Central.CustomerCare@vistrypartnerships.co.uk

Vistry Partnerships Yorkshire

Address:

Thunderhead Ridge
Glasshoughton
West Yorkshire
WF10 4UA

General Enquiries:
01977 555550
Yorkshire.Customercare@vistrypartnerships.co.uk

Vistry London Developments

Address:

Broadway Chambers
2 Broadway
Stratford
London
E15 4QS

General Enquiries:
0208 221 5000

All images are used for illustrative purposes only and are representative only. They may not be the same as the actual home you purchase and the specification may differ. Images may be of a slightly different model of home and may include optional upgrades and extras which involve additional cost. Individual features such as windows, brick, carpets, paint and other material colours may vary and also the specification of fittings may vary. Any furnishings and furniture are not included in any sale. Please check with our sales consultants for details of the exact specifications available at the development(s) for each type of home and the associated prices.