It's a Farrow family affair at Costessey

06 July 2018

From left to right: Michael, sales advisor Olivia Clarke, Lorraine and area build manager Chris Baldry 
Norfolk property expert Lorraine Farrow has worked with Bovis Homes for over 15 years, helping to sell new-build homes across the county, while her son Michael was recently appointed as assistant site manager at the company's Woodland Park location in Costessey.

So when they were both looking to buy new properties, it was no surprise that they decided to look close to home – and where they could be confident of the quality and service they would receive.

“When I decided I wanted to buy an investment property close to where I live in Costessey, I knew first-hand what was happening at Woodland Park, and seeing happy customers moving in every day, it made sense to look there first, ” says Lorraine.

For Michael, this was to be his first homebuying experience, and being a key part of the team building at Woodland Park, he didn't hesitate to follow his mum's lead.
“It was a really simple process for us,” says Lorraine. “Both Michael and I were very familiar with the homes being built at Woodland Park and even though we had different requirements, the sales team, and in particular Olivia, were amazing.

“We didn't expect anything else, but it really was a wonderful buying experience,”

Both purchased a 'Dekker' two-bedroom apartment, with Michael, who also took advantage of the Government's Help to Buy scheme, reserving the home below his mum's.

“Once everything had gone through, both Michael and I completed on our homes in the same month, with my tenant moving in shortly after. The few snagging items were quickly identified and dealt with as part of the moving-in process, and we couldn't be happier. It's great to know that the product we're selling to customers is as good as we think it is.”

Having lived in the area for a number of years, Lorraine also knows all about the benefits of Costessey as place to live.

“It's the best of both worlds here. We're just outside Norwich city centre, with great transport links north and south, but also in touching distance of the wonderful Norfolk countryside,” she explains.

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