The out of-hours service has professional tradespeople on call 24 hours a day, 365 days a year which covers emergency situations in the rare event that your property is left without power, water, or heating.
Please call the emergency number for your region.
This cover is available 24 hours a day, 365 days a year, including of course weekends, bank
holidays and over the Christmas and New Year period.
Please only call the number out-of-hours for the following instances:
Should your home have a gas, or water leak, you should immediately turn off the supply at the mains
*Calls cost 7p per minute plus your telephone company's network access charge
Phone: 01785 53 0444
Email Mercia Customer Care
Phone: 01908 98 4444
Email Northern Home Counties Customer Care
Phone: 01474 618222
Email South East Customer Care
Phone: 01392 95 6444
Email South West Customer Care
Phone: 01184 18 1101
Email Southern Counties Customer Care
Phone: 01675 58 6444
Email West Midland Customer Care
Phone: 01242 32 9444
Email Western Customer Care