If you’re already a Bovis Homes homeowner, our dedicated Customer Care teams are here to help.
If you have a query about your home or development, need to get in touch in an emergency,
or would like to raise any issues regarding the quality of your home or any customer service matters,
our regional Customer Care teams are on hand to offer advice and support. Each regional Customer Care team is
supported by an out-of-hours service that has professional specialists on call 24 hours a day, 365 days
a year, in the rare event that you are left without power, water, or heating.
You many find the answer to your query within the Home Guide or in the Home Owner Manual: Part 1: From reservation to completion Part 2: Living in your new home
Alternatively, you can log into your My Bovis Home account to contact your regional team or log a defect within your
home, or you can find the contact details of your local Customer Care team below.
Phone: 01785 53 0444
Email Mercia Customer Care
Phone: 01908 98 4444
Email Northern Home Counties Customer Care
Phone: 01474 618222
Email South East Customer Care
Phone: 01392 95 6444
Email South West Customer Care
Phone: 01184 18 1101
Email Southern Counties Customer Care
Phone: 01675 58 6444
Email West Midland Customer Care
Phone: 01242 32 9444
Email Western Customer Care