Contact Customer care

Contact Customer care


If you’re already a Bovis Homes homeowner, our dedicated Customer Care teams are here to help.

If you have a query about your home or development, need to get in touch in an emergency, or would like to raise any issues regarding the quality of your home or any customer service matters, our regional Customer Care teams are on hand to offer advice and support. Each regional Customer Care team is supported by an out-of-hours service that has professional specialists on call 24 hours a day, 365 days a year, in the rare event that you are left without power, water, or heating.

You many find the answer to your query within the Home Guide or in the Home Owner Manual:
Part 1: From reservation to completion
Part 2: Living in your new home

Alternatively, you can log into your My Bovis Home account to contact your regional team or log a defect within your home, or you can find the contact details of your local Customer Care team below.

Existing customer support image

Find your local customer care team: